We live by our values

Our values are the foundation of our culture and success as a business

We live by them every day, whether we’re working towards improving people’s retirement, welcoming a more diverse workforce, or investing sustainably on our journey to net zero.

They shape our actions both as individuals and as a business, forever challenging us to deliver on our purpose and create a positive impact for our millions of customers and stakeholders.

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We’re passionate about understanding – and acting on – what’s important to our customers, colleagues and society.

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We’re ambitious in the challenges we tackle, and we always speak up.

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We build trust by taking accountability and empowering others to do the right thing.

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We collaborate across boundaries and embrace difference, to deliver the best outcomes for customers and colleagues.

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We grow our business by finding new ways to develop our expertise and innovation.

Working at Phoenix Group

With our 6,800 employees, powerful voice and shared purpose, we have a unique opportunity to be a force for good in society. Working together, we’re helping to solve some of the biggest social and environmental challenges.

We’re lending our voice to tackling the pension savings gap so we can all lead better, longer lives. We’re investing in a sustainable future through our journey to net zero by 2050. We’re supporting communities and charities by raising funds, donating time, sharing skills and raising awareness.

We come to work to make a difference, which is why you'll always find opportunities to learn, develop and have a positive impact at Phoenix Group.