By accessing any part of this site, you agree that you will be bound by these terms and conditions.

This site is governed by English Law. Any dispute relating in any way to its content or otherwise will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to the site

We reserve the right to make amendments and changes to the information on this website, or to withdraw access to it, or any part of it, at any time without notice.

Investment advice

No information contained within this site should be relied on as investment advice provided by any of the companies within the Phoenix Group on the merits or suitability of their products.

Updating to e-mail

There is no guarantee we will receive any e-mail you send us. E-mails may not be protected by privacy security and should not be used for confidential information. If you have any concerns, you may wish to telephone or write to us instead.


In designing this website, we've incorporated security that's up to date with the latest industry practices and requirements. And we constantly review and update it to keep it that way.

So, for example, personal information about you and your business with us is only accessible by you and those who are authorised by us to access it.

Any sensitive, personal information is subject to our Sensitive Information Confidentiality Code which restricts access strictly to those who need it to deal with your policy or business.

And, in both cases, access to information is restricted for approved business purposes.