Our diverse portfolio of brands allow us to deliver for our customers at every stage of their lives
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If you are a customer with a query, you should contact the company who administers your policy in the first instance.
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As a large employer we have a responsibility to lead by example, reducing our negative impact on the environment and promoting positive action to address key environmental challenges.
We are focusing on four key areas:
As a purpose-led organisation we believe that we have a responsibility to help address the climate emergency.
We want to deliver good outcomes for our customers whilst playing our part in delivering a net zero economy by 2050, and our actions are either directly or indirectly aligned with this goal. The primary driver for our actions is either to reduce customers’ exposure to climate-related risk and/or help them take advantage of the opportunities presented by the net zero transition.
Our net zero targets
The Group is committed to reducing its environmental impact and looks for ways to improve environmental performance. Read our Environmental Policy for our full list of focus areas.
* The scope for this target which will be set using science-based techniques is scope 1 and 2 emissions from our occupied premises and scope 3 emissions from business travel. Our focus will be on emissions reductions with any remaining emissions compensated by the use of certified GHG removal projects.
