What are cookies?

A cookie is a simple text file which stores small pieces of information. When you visit one of our websites its server saves the cookie onto your computer or other device. Only that platform’s server will be able to read or retrieve the contents of that cookie.

Cookies do many different jobs like storing your preferences, helping you navigate effectively, and improving your overall experience of a website. Cookies make the interaction between you and our platforms quicker and easier. For example, a cookie might store information so you don’t have to keep entering it.

How does Phoenix Group use cookies?

Some cookies are needed to make our websites work and can’t be turned off. Others are optional and you can change your preferences at any time in by using the button below:

Cookie Settings

How long are cookies saved for?

This depends on whether they are session cookies or persistent cookies.

Session cookies delete themselves once you close your browser. Session cookies can help with security, and also remember what you’ve done on previous web pages so you don’t have to re-enter information.

Persistent cookies stay on your device after you close your browser. They’re used for lots of different things – one example is remembering your cookie preferences between visits, so you don’t need to keep telling us which cookies to use. In case you’ve forgotten about them, or changed your mind, we’ll ask you to confirm your cookie preferences every 180 days (six months). You can update your choice at any time in ‘Cookie settings’.

What type of cookies does Phoenix Group use?

We use both first and third party cookies on this site.

First party cookies are set by the digital platform you’re using and aren’t shared elsewhere. Often these cookies are used to remember information about how you used a platform.

Third party cookies are placed on your device by a website outside the one you’re on. For example, if you use a social media ’share’ button on a website, the social network (like Facebook) will put a cookie on your device so they know what you’ve liked. If you want to control how third parties can use your data then you need to set your privacy choices on their site. Here’s a list of third parties we work with in relation to cookies:

  • Twitter Conversion Tracker - this tracker is placed by Twitter. It enables us to learn how you have interacted with advertising served to you on Twitter and help target messages more relevant to you. It also enables us to identify if you have viewed advertising on Twitter and later visited the Phoenix Group website. For more information you can read Twitter’s Privacy Policy
  • LinkedIn Insight Tag - this tag is placed by LinkedIn, we uses it to track conversions, retarget website visitors and unlock additional insights about how you interact with our LinkedIn adverts. For more information you can read LinkedIn's Privacy Policy
  • Meta pixel – this tracker is placed by Meta. It helps us to target messages that might be relevant to you on Facebook and Instagram. You can read the Meta privacy policy for more information

Cookies and your browser settings

You can use your browser settings to delete Cookies that have already been set at any time. You can also use your browser settings to manage Cookies to switch off a Cookie altogether. If you do this, it could mean that we can't use strictly necessary Cookies properly and so parts of our website may not work correctly.

For more information about how to use your browser settings to clear your browser data or to manage Cookies, check your browser ‘Help’ function.

Blocking or restricting cookies

You can stop cookies being used on your device by activating the setting on your browser that allows you to block the deployment of all or some Cookies. To find out how, visit all about cookies.

Please note, if you use your browser settings to block cookies you may not be able to access all or parts of our website.

It is also important to know that rejecting Cookies will not delete any Cookies that have been saved to your device in the past. You can delete previously saved Cookies via your browser settings.

More information

Changes to this policy

We occasionally update our cookie policy. You should visit this page periodically if you want to keep yourself informed. Last updated on 27th May 2021.

Contact information

We welcome your comments about this policy. Email us at DataProtection@thephoenixgroup.com.